All orders are processed within 4-5 business days (excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped (please allow 48–72 hours for tracking info to update). 

Domestic Shipping Rates and Estimates

We offer $9.99 flat-rate shipping within Canada and the U.S.

Enjoy free shipping on orders over $99 + tax in both Canada and the U.S.

International Shipping

We offer international shipping to most countries around the world.

Shipping charges will be calculated and displayed at checkout based on your location.

Please note: Your order may be subject to import duties, taxes, and customs fees (including VAT) once it reaches your country. These charges are the responsibility of the customer and are not covered by Lil Helper.

How do I check the status of my order?

Once your order has shipped, you’ll receive an email notification from us with a tracking number to check its status. Please allow up to 48-72 hours for tracking information to become available.

If you haven’t received your order within 10 days of your shipping confirmation email, please reach out to us at delight@lilhelper.ca with your name and order number—we’ll be happy to look into it for you.