Go to Lil Helper

Lil Helper Knowledge Base and Support Center

We have an answer for everything! (Except for where your little one hid your keys)

Are pads returnable or final sale?

C
Caitlin
Updated 4 hours ago
Whether HyPs Menstrual Pads or Indiewear Incontinence Pads (or any Lil Helper gear) we accept returns on new, unused products.

The return process must be started within 30 days after delivery, the item must be unused and in its orginal condtion, and we will refund the full order amount minus the shipping costs for the original delivery and return. Items bust also be in the original packaging to qualify for a return.

There are no refunds or exchanges available on purchases of the HyPs Trial Kit, or other bundles/deals, except in the case of a manufacturing defect.

Still have questions? Don't hesitate to email delight@lilhelper.ca our team is eager to hear from you! 

Please do not send your purchase back without first contacting delight@lilhelper.ca and receiving an RAN (Return authorization number)


Did this answer your question?
😞 😐 😃
Hey you! Ya, you! You are doing an amazing job!