Lil Helper Knowledge Base and Support Center

We have an answer for everything! (Except for where your little one hid your keys)

Having issues checking out!

My credit card is not accepted at your online store, what do I do? or I cannot complete my order in your online store?
KO
Katrina O'Donnell
Written 1 year ago

As you are facing an issue paying with your credit card, we'd be more than happy to set-up your custom order.


Please follow the simple steps for us to place & process your order:

  • Email us delight@lilhelper.ca with exactly what you'd like to purchase. Make sure you give us your color/print selections for starter kits & day packs.
  • Clearly state your name, mailing address (street name, city, state, postal/zip code), phone number & email address.
  • We will set up your order ourselves and send you a PayPal invoice.
  • You can pay the PayPal invoice using your PayPal account or simply pay us through PayPal with your credit card.
  • If you don't have a PayPal account, here's how to pay with credit card without making an account: https://www.youtube.com/watch?v=1YVK8mQEEWw
Please let us know if you have any other questions or concerns, we will take care of it all - promise.

Now take a deep breath and calm down looking at this beautiful image:

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