Order and Shipping Queries
What happens if my order was shipped to the wrong address?
Shipping information for replacements or free bamboo stay dry liners
Having issues checking out!
My credit card is not accepted at your online store, what do I do? or I cannot complete my order in your online store?
Can I make my Day pack all solid colour diapers?
Not a fan of prints, that's ok!
Can I exchange items and for different prints?
Different Billing and Shipping addresses
Can it be done?
Let's talk order statuses!
Why is my order showing complete? Processing? Awaiting shipment? What does it mean?!
Miscellaneous Questions on International Shipping / Custom Charges
If I choose the international day pack , will I be expected to pay customs?
Order is Missing in transit!
Trial Diaper Shipping in Canada- Where's my order?!
How many days will it take to get my package?
There is something missing or wrong with my order! What now?